stuffnads, local and safe classifieds market in the USA.

Customer Service Representative - Call Center - (Mankato) in Mankato, Minnesota For Sale

Price: $32
Type: Other Jobs, For Sale - Private.

Job Description:Responsibilities Maintain accountability for 100% customer satisfaction in resolving customer issues about billing, products, servicesMaintain a positive attitude when working with frustrated customersUse multiple online resources/computer systems, and integrate information to solve customers problemsAdapt to changes at work (products, services, policies, etc)Provide basic troubleshooting on service and equipment issuesAdhere to a structured schedule/shiftFollow dress-code expectations Compensation and Benefit PackageExperienced employees can earn a salary and target bonus of $32k + 10% short term incentiveAdditional shift differential of 10% for shifts starting after 1:00pm and 35% for Sunday shifts.Medical, dental, vision coverage starting your first dayEligible to contribute to Verizon 401(k) plan on day one with a company match up to 6%Profit Sharing opportunity up to 3% of annual compensationTuition assistance up to $8,000 per yearEmployee discount of 50% of rate plan and 35% on accessories2 weeks of vacation and 7 personal days Unlimited career progression opportunities Continuous training and developmentQualifications With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Customer Specialist job with Verizon Wireless Call Center in Mankato, MN..Here, youll harness your impressive multi-tasking and tech-savvy skills to resolve challenging customer issues including device-related troubleshooting, billing, service inquiries and more. Answering a high volume of customer calls, you'll deliver innovative, individualized solutions, satisfying the ever-changing needs of our diverse customer base. Through it all, your ability to form a trusted bond, listen attentively and respond to their inquiries will make you the critical touch point between Verizon and our valued customers Full time positions only.Passionate about technology and motivated to learnComfortable in a fast paced and dynamic environmentExceptional relationship-building skillsMust have excellent communication skills, professionalism and poiseMust be very proficient in computer navigation, multi-tasking and working with several software programs at the same timeYour initial work schedule ("shift") will generally include nights and weekends. You must be available to work any day of the week. Shift start times during the week will range between 11am-2pm. Shift start times on Saturday and Sunday will range between 10am-12noon. Once your initial work schedule has been established, your shift start time and scheduled workdays will be consistent until the next "shift bid."The call center conducts a "shift bid" process one time per year. Your individual schedule may change during the shift bid process based upon your tenure and individual performance. We also offer optional shift bids during the year. Equal Employment Opportunity Were proud to be an equal opportunity employer and celebrate our employees differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
Source: http://www.juju.com/jad/xxxxxxxxvgjgno?partnerid=af0exxxx314cbc501beebacaxxxx739d&exported=True&channel=staticfile&hosted_timestamp=xxxxa345f27ac5dcfd745d2cf97fbxxxxdf2fa26f8af481b8bb6ba9a5dcxxxx9

State: Minnesota  City: Mankato  Category: Other Jobs
Other Jobs in Minnesota for sale

This ad is older than 2 months.
View similar ads: Other Jobs, Other Jobs in Minnesota for sale